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EIN.NET
E-TAX FORMS

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FREQUENTLY ASKED QUESTIONS

General FAQ

How do I cancel my EIN with the IRS?

You will need to send a letter to the IRS with the company name and Taxpayer Identification Number of the current principal officer, general partner, grantor, owner, or trustor. Be sure to include your complete name, EIN, mailing address and a note regarding your desire to cancel the EIN so that the department can correctly identify your IRS account.

Mailing information is below:

For entities located in – Alabama, Alaska, Arkansas, Arizona, California, Colorado, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Louisiana, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Mexico, North Dakota, Oklahoma, Oregon, South Dakota, Tennessee, Texas, Utah, Washington, Wyoming, or any place outside of the United States, the mailing address is:

Internal Revenue Service M/S 6273 Ogden, UT 84201 Attention: Entity Department

For entities located in – Connecticut, Delaware, District of Columbia, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Vermont, Virginia, West Virginia, or Wisconsin, the mailing address is:

Internal Revenue Service Stop 343G Cincinnati, OH 45999 Attention: Entity Department

The IRS will send a letter confirming the receipt of the cancellation. If the entity has not received the confirmation letter within 60 days, you should fax a copy of the original letter to the office that services the entity state.

You can contact us via Email admin@ein.net. An agent is available via email or phone to answer all your questions. Our offices hours are M-F 9 AM – 5 PM PST. When submitting your email request via the contact form, please provide your Order Number so that your account can be easily located. All tickets are replied within 24-hours during business days.
If you’ve misplaced your EIN or business information from the SS-4 application, you can retrieve it anytime through our customer portal. Simply provide your order number to confirm your identity. You can also contact us via email or phone, and we will provide the requested information.
If we have not yet delivered your EIN Number, you may contact us at any time via Email or phone and we will issue a full refund with no questions asked.
An EIN is required for many reasons for businesses, taxable entities and non-profit organizations. If any of the follow apply to your business or entity you will need an EIN:
  • Hiring Employees
  • Operate your business as a Corporation or Partnership
  • If you will file any of following tax returns: Employment, Excise or Alcohol, Tobacco and Firearms
  • Have a Keogh Plan
  • If you’re involved with any of the following organizations/entities:
    • Trusts (except certain grantor-owned revocable trusts)
    • Estates
    • Real Estate mortgage investment conduits
    • Non-profit organizations
    • Farmers’ cooperatives
    • Plan Administrators
An Employer Identification Number (EIN) is a unique identifier assigned to a business entity by the Internal Revenue Service (IRS). Also known as a Tax ID, an EIN is used for taxation, banking, and federal registration purposes. Common uses of an EIN include opening a business bank account or line of credit, hiring employees, and applying for specific business licenses.

Rush delivery will be completed the same day if the order is placed during business hours. Orders placed outside of business hours will be fulfilled on the next business day.

Rush delivery service (same business day) – $319

Your EIN will be sent via email and accessible on the order status page based on the selected turnaround time. The EIN will be immediately available for tasks such as opening bank accounts and registering for certain business licenses. For filing tax returns online or other tasks requiring official IRS documentation, you will receive an official IRS confirmation notice via regular mail within four weeks.

You can check the status of your application by entering your Order number directly on our Order Status page.

Completing the EIN application (SS-4 form) on your own can be confusing and time-consuming. That’s where we come in. We simplify the application process and work with the IRS on your behalf as your third-party designee. Often, error codes appear during submission, requiring you to call the IRS directly, with average wait times between 1 and 1.5 hours. We review your application to ensure it’s correctly completed before submission, helping you obtain your EIN efficiently.

While you can obtain your EIN directly from the IRS, the process can be confusing, frustrating, and time-consuming. Our service eliminates the confusion, saves you time (our single-page application can be completed in as little as 5 minutes), and provides support for any questions you may have.

Here are some of the services we offer to assist you in obtaining an EIN:

  • Simplified EIN application (SS-4 form) – Our streamlined application takes just 5 minutes to complete.
  • Application review and error resolution before IRS submission – No more waiting on hold (average wait time: 1 to 1.5 hours) with the IRS to resolve application issues.
  • 24/7 online application submission – While the IRS website accepts EIN applications from 7 AM to 10 PM EST, Monday through Friday, we are always open, allowing you to apply at your convenience.
  • Customer support – Our dedicated business filing experts are available via email and phone to guide you through the application process.
  • Customer portal – Retrieve your EIN or information from your SS-4 form anytime. Check your application status or access your EIN and SS-4 form information through our dedicated portal.
  • Email and text notifications – Stay informed about your application status with our email and text notifications, eliminating any guesswork.
At the federal level, a “Tax ID Number” and an “EIN” are the same. However, each state has its own Tax ID Number, which is different from the federal EIN. An EIN is always at the federal level (sometimes called a FEIN – Federal EIN), and there are no state-level EINs.

Billing FAQ

Why do I have multiple transactions on my card statement?
Multiple transactions may appear on your bank statement if there was a failed transaction or if the application was submitted more than once. These charges should appear as pending and the funds should be released by your bank within 3-4 business days. However, depending on the bank or credit card issuer, it may take up to 10 days.

Please contact us directly regarding a refund or if you have any questions or concerns about our service. Our customer service agents are available via phone or email.

If you contact your bank to file a dispute, it may take up to 21 days for the funds to return to your account and will require additional paperwork. If you have already filed a dispute, we kindly request that you cancel it and contact us directly for a refund.

We issue refunds according to our refund policy, which can be found in our Terms & Condition.

If your card was lost or stolen and an unknown person used it to purchase a service on our website, please contact your bank’s fraud department directly to initiate an investigation.

If you do not complete the application process by submitting a payment, the application is not processed. Any information you submit is secured using SSL encryption technology to add an extra layer of protection.

This can sometimes happen if you hit the back button or hitting Submit button multiple times when submitting your application. Please contact us so that we may issue a full refund for the duplicate transaction.

Generally, refunds take 3-4 business days to post back to your account. However, this may take up to 10 days depending on the bank or credit card issuer.
Please note that if the payment method used for the transaction is no longer valid, canceled, or stops working for any reason, we are not responsible if you cannot receive reimbursement due to these issues.

If we have started processing your order but have not yet completed the preparation and filing of your EIN, we will refund your payment in full.

If we do not provide the EIN within the selected delivery timeline, we will issue a full refund upon request, unless the delay was due to incorrect information you provided (e.g., incorrect Social Security number, business name, business address, etc.). We will contact you immediately for the correct information, and if you provide it but we still fail to deliver the EIN within the requested timeline, a full refund will be issued upon request.

All refund requests must be made by contacting customer service. Refunds will be issued to the original credit card used and processed within seven business days. If the payment method is no longer valid, canceled, or stops working for any reason, we will not be responsible if you cannot receive reimbursement due to these issues.

Once your EIN has been issued or a service has been obtained from the IRS on your behalf, a refund is not available.